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Inside Sales in Surrey at WSB Titan

Date Posted: 5/3/2018

Job Snapshot

Job Description

Company: WSB Titan

WSB Titan specializes in the delivery and placement of specialized core products such as drywall, roofing, insulation, steel studs, and suspended ceilings.

We utilize combinations of extraordinary sales, delivery, warehousing and inventory professionals to meet and exceed our customer expectations.

We pride ourselves with having a great team of experienced, service providers that know how to get things done.

WSB Titan has many long term employees with many examples of career advancement, and is always willing to promote and train from within the organization.

Our team is made up of reliable, hardworking individuals that are dedicated to customer service and creating an environment that is both rewarding and welcoming for the team and customers alike


Currently we are seeking highly motivated, and customer focused individual for the position of inside sales. The successful applicant will be able to develop and maintain positive working relationships with existing and potential new customers who visit and call the branch. They will demonstrate excellent customer service skills as they work with each of our customers to help them determine their needs.

The successful candidate will be very efficient, able to multi task, have an exceptional attention to detail and able to complete order entry into our computer system in a timely and efficient manner. The inside sales representative will be part of the sales team maintaining current business and proactively searching for opportunities to increase sales and our customer base on the phone and when customers come into the location.

Job Requirements

Key responsibilities

  • Greeting customers and providing customer service
  • Selling construction materials to contractors and retail customers
  • Working with the inside sales team offering support to walk in customers.
  • Answering phone calls to take orders and answer a wide variety of questions.
  • Data entry of the order.
  • Double checking orders to ensure accuracy.
  • Working in a fast paced environment
  • Communicating with the shipping department any customer needs or delivery instructio

The ideal candidate will possess the following:

  • Building material experience preferably drywall, shingles and or insulation products
  • Sales experience
  • Experience with a POS computer system 
  • Proven track record of being reliable • Ability to multi task
  • Excellent customer service skills
  • Well-spoken on the phone and in person
  • Detail orientated
  • Work well with a team
  • Basic computer skills
  • Positive attitude
  • Good written skills
  • Ability to work in fast paced environment